Shipping policy

SHIPPING DURATION

We are transparent and true to our Shipping times and processing time!

 Order $120 and Up - Shipping Free

Shipping enabled to Germany along with USA,Australia and Canada!

*************************************************************************************

Express Priority Tracked Shipping:

USPS/FEDEX : 6 - 8 days /6 -12 days

UPS: 4 - 12 days

Expedited Shipping 3 - 8 days 

Canada Express : 8 - 10 days

WANP Express Germany : 6-8 days

AU Express Shipping/AUS Post : 7 - 12 days / 6 - 10 days

Standard Tracked Shipping : 10 - 15 days

*****************************************************************************************

Once the order is shipped , an email notification is sent to the customer at every phase during Transit.,

Processing time : 2-4 days ; slightly delay 2 days due to weather impacts.

kindly do leave additional 1-2 days extra in case due to any impact of Pandemic situation/Bad Weather conditions.

Rest assured we will update you with regular timely status on the shipments etc.,We are here to help , hence please send through email in case of any issues,clarifications.Also you can track the status once tracking number is generated.

SHIPPING FAQ

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest.
Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order 
and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! 
Shipping duration varies from product to product and the Shipping option selected. 

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. 
If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! 
The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package 
with quicker shipping and full tracking, if possible.
Or We shall refund the whole amount as per Customer's request!

But you need to reach out to us with 15 days from the expected delivery date and let us know if you did not receive the product!

It may take more than an estimated time during rare occasions due to high season,public holidays etc., EssenstialsOnEarth will not take responsibility of any delivery delays that happen due to third-party services.

EssentialsOnEarth will not held responsible for lost goods if an incorrect shipping address is provided.

Should your package not show up,please contact us at info@essentialsonearth.com (or) +61469818613. we are just here to only help!

Rest assured , we will do our best to ensure smooth service !